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#CampusClear

  • #CampusClear

    As part of our comprehensive strategy for controlling the spread of COVID-19 on campus, we are deploying #CampusClear, a daily self-screening app and campus FastPass. Any student, employee or visitor that will be on campus is expected to complete the self-screening before arriving on-campus. This self-screening must be completed daily for any day that you expect to physically on-site at a SUNY Erie campus. When on-campus, you may be asked to show verification that the self-screening was completed.

    How to use the self-screening app:

    1. Download the app
    We recommend downloading the mobile app for the fastest method of completing the daily self-screening. The application is available to download from the Apple App Store and Google Play by searching for CampusClear or using the links below:

    Download for iOS (Apple)
    Download for Android

    For users who are not able to download the app, a web version of the tool is available at https://web.ivy.ai/app/campusclear

    If you are not able to use the mobile app or web version, you may call 716-270-4675 Monday-Friday from 7 a.m. - 4 p.m. to perform the self-screening. For after hours and weekend access, please call College Safety at 716-270-6600.

    2. Setup the app
    Configuring the mobile app for first time use is easy.   
    1. After downloading the app, locate it on your mobile device and open it. The app may prompt you to enabled notifications, please allow these notifications. Next, review the three first screens and click the I understand, Next button at the bottom. The app will not collect GPS or Bluetooth information and information is collected in a secured manner.
    2. Consent to the use of the app on the next screen by clicking the I consent button at the bottom.
    3. The application will then prompt you to select from a student, employee or visitor, please choose the appropriate response and click the Next button.
    4. Select the school by typing in Erie Community College in the text box. As you are typing an Erie Community College option will appear, click on that selection.
    5. For students and employees enter in your SUNY Erie email address (your email address should end in @ecc.edu). Visitors may use a mobile number to confirm their identity. Click on the Submit button
    6. The application will send you a one-time confirmation to your email address or mobile number. Please locate this email in your accounts (if it is not in your inbox, please check the clutter or junk e-mail folders) and click on the link contained in the email. Your app is configured and ready to use. Your app is configured and ready to use.
    3. Use the app
    Now that the app is setup, you will need to use it each time you expect to be on campus. To perform the self-screening, click the Start button on the SUNY Erie start screen in the #CampusClear app. Select from any of the options that pertain to you. Click on the See Result button to determine if you are cleared to be on campus.  


    Frequently Asked Questions

    What is #CampusClear?
    #CampusClear is a self-screening app that allows users to report any symptoms or risks associated with COVID-19.   Based on the responses, users will be informed if they are cleared to physically be on campus.


    How do I access #CampusClear?
    We recommend downloading the mobile app for the fastest method of completing the daily self-screening.  The app is free and available to download from the Apple App Store and Google Play by searching for “CampusClear” or using the links below:

    Download for iOS (Apple)
    Download for Android

    For users who are not able to download the app, a web version of the tool is available at https://web.ivy.ai/app/campusclear

    I do not have a computing device or Internet connection.  How do I complete the self-screening?
    Users who are not able to complete the self-screening using #CampusClear should call 716-270-4675 Monday through Friday, 7 a.m. - 4 p.m. For after hours or weekend access, please call College Safety at 716-270-6600.


    How often do I need to complete the self-screening?
    #CampusClear is an important part of the extensive efforts we are taking to keep our community safe and healthy. For any student, employee or visitor planning to visit one of our campuses, you will need to complete the self-screening using the app, web version or using the telephone. The self-screening needs to be completed before you arrive on campus. If you are learning or working remotely, you do not need to complete the self-screening app.


    Why do I have to use #CampusClear?
    #CampusClear evaluates whether it is safe for you to be present on a SUNY Erie campus or whether you should stay at home.

    The app also builds a comprehensive picture of our community’s health, through your daily self-assessment answers. This will be critical in the event of a COVID-19 case at SUNY Erie. Should a COVID-19 case occur within the College, the information you have been reporting daily through #CampusClear may provide important data to assist in contact tracing efforts.


    I accidentally logged symptoms that I do not have and am not cleared for campus access. What should I do?
    If you are not cleared for campus access by the app after incorrectly submitting symptoms, you can logout of the app and then log back in to complete the survey a second time with accurate answers. To logout, go to the menu in the app, then click on "My Account" and "Logout." Then enter your SUNY Erie email address to sign back in and repeat the survey.


    Will the app remind me to take the self-assessment?  Am I able to change the notifications?
    We strongly recommend enabling notifications when you install the app, in which case you will receive an automatic reminder each morning at 6:30 a.m. (EST). This notification time cannot be changed.

    Please note that you may not proceed to campus until you have answered the daily question and have been instructed by #CampusClear that it is safe to do so.

    While the time of this notification cannot be changed, both Android and iOS allow you to customize notifications in various ways - for example, to set the notification to be silent so as not to wake you up. Check your device's advanced settings to edit your notification settings.


    I am having trouble installing the app. Who do I contact?
    Please contact the ITS Help Desk at https://helpdesk.ecc.edu, via email at helpdesk@ecc.edu or using the phone at 716-851-1835 during normal business hours.


    Who developed #CampusClear?
    #CampusClear, which was created by Ivy.ai, a leading developer of higher education artificial intelligence solutions, in partnership with Creighton University, SUNY Stony Brook and other collegiate partners. More than 1,000 colleges and universities have signed up to use the tool.


    Is my data private when using #CampusClear?
    The only information that the app or website collects is your email and survey responses. Your email address is encrypted and will only be accessible by a limited number of SUNY Erie administrators. This information will be only made available to support contact tracing or if the information is required by the Erie County Health department. The app does not use Bluetooth or GPS and does not track your location.


    I am experiencing a symptom or traveled to a quarantined area. What should I do?
    Users are only allowed on campus if they are experiencing none of the symptoms in the self-screening tool and have not traveled to a quarantined area as identified by New York State at https://coronavirus.health.ny.gov/covid-19-travel-advisory

    If you are experiencing any of the symptoms, and have concerns, please call your healthcare provider. You should not return to campus if you are still experiencing symptoms.  In some cases, you may be required to quarantine or self-isolate for a period of time. If you have any symptoms that require emergency medical treatment, such as difficulty breathing, call 911 and notify them of your symptoms.

    For those that traveled to a quarantined area identified by NYS, you should remain at home until the quarantined period has passed.