Coronavirus Information and Updates

About the Novel Coronavirus

Latest Updates

1. 3/30/20 - 7:40PM

   Dear SUNY Erie Students,
   
   By now you should have the information you need to move forward with your classes in a Distance Learning format. We understand that these changes may be difficult for some of you, so it is important that you let us know how we can help. We encourage you to reach out to your instructors or one of our counselors if you are struggling. Remember, we are here to help.
   
   Please continue to check the website (https://www.ecc.edu/Coronavirus-Information/) for any updates related to COVID-19. Finally, email your questions to questions@ecc.edu and we will respond as soon as we can.
   
   Dr. Dan Hocoy,
   President, SUNY Erie

2. 3/29/20 - 7:35PM

   Dear SUNY Erie Students,
   
   Tonight’s COVID-19 update includes notes and information that you may find helpful as all remaining classes transition to a distance learning format tomorrow, March 30.
   
   Withdrawal Deadline
   Please note that deadline to withdraw from classes for the Spring 2020 semester has been extended from Friday, April 3 to Friday, May 1, 2020. We strongly encourage you to contact a counselor if you are considering withdrawing from your classes.
   
   Pro-Rated Housing and Student Fee Refunds
   In response to the COVID19 situation, we have received guidance from SUNY and the federal government on providing refunds of certain college related expenses for the Spring 2020 semester.
   
   Per the guidance of SUNY, we will be prorating and partially crediting/refunding the following expenses:

   • Canisius Housing/Board
   • Student Life Fee
   • Student Activity Fee
   • Transportation Fee

   There is no refund of tuition or course-based fees, because instruction has been reworked to continue in a distance learning format.  Students unable or unwilling to continue instruction in this format can choose to withdraw or work with their instructor to request an Incomplete in compliance with the requirements noted in the College catalog.
   
   Transportation Survey
   Student Transportation needs your feedback to ensure we are providing shuttle service to meet your needs for the remainder of the Spring 2020 semester. The current schedule proposal will be Monday-Friday 10:00 am-2:00 pm so students can have access to the on-campus library, work and other important services.
   
   Please take a moment to complete this short survey to help us understand your specific transportation needs:
   https://forms.office.com/Pages/ResponsePage.aspx?id=hDcbYjgjAk6Mp9Mtixkh8YyaFWan4gdLh8xhM3HnJdhUQzlYV0FRSDdBTUlXUlA2UEwyWkNWUlhHQS4u 
   
   Just aReminder: Your NFTA Bus Pass is still valid for use through May 31, 2020. 
   
   Are you in need of technology support?

   • Submit a ticket at https://helpdesk.ecc.edu, via email helpdesk@ecc.edu, or by phone at 716-851-1835.  The ITS Help Desk and Open Lab hours are posted online at https://helpdesk.ecc.edu
   • DYK … you can search the Knowledge base on the ITS Helpdesk for helpful information. For example, use the term “Anywhere” to search the Knowledge base for helpful documents like Learning Anywhere: Student Resources

   Remember to check our web page for the answers to the most frequently asked questions, as well as the contact information for our student service offices: https://www.ecc.edu/Coronavirus-Information/
   
   Dr. Dan Hocoy
   President, SUNY Erie

3. 3/28/20 - 7:08PM

   Dear SUNY Erie Students,
   
   Tonight’s COVID-19 update includes notes and information that you may find helpful as all remaining classes transition to a distance learning format on Monday, March 30.
   
   You received a notice last night regarding a member of our SUNY Erie staff who tested positive for COVID-19. Many of you have requested specific information on the individual and where they are located. Under health privacy law, we are not able to share that information. 
   
   We can tell you that the individual was last in a College building on March 19. The areas where the individual worked have been cleaned multiple times since that date, but out of an abundance of caution, the areas will be thoroughly cleaned again. While on campus, the individual was in close contact with a limited number of staff, all of whom have been identified. We are in the process of notifying those staff members. It is important to note that the individual has had no contact with students.
   
   We ask for your continued thoughts and prayers for the individual.
   
   Withdrawal Deadline
   Please note that deadline to withdraw from classes for the Spring 2020 semester has been extended from Friday, April 3 to Friday, May 1, 2020.
   
   Transportation Survey
   Student Transportation needs your feedback to ensure we are providing shuttle service to meet your needs for the remainder of the Spring 2020 semester. The current schedule proposal will be Monday-Friday 10:00 am-2:00 pm so students can have access to the on-campus library, work and other important services.
   
   Please take a moment to complete this short survey to help us understand your specific transportation needs:
   https://forms.office.com/Pages/ResponsePage.aspx?id=hDcbYjgjAk6Mp9Mtixkh8YyaFWan4gdLh8xhM3HnJdhUQzlYV0FRSDdBTUlXUlA2UEwyWkNWUlhHQS4u 
   
   Just aReminder: Your NFTA Bus Pass is still valid for use through May 31, 2020. 
   
   Pro-Rated Housing and Student Fee Refunds
   In response to the COVID19 situation, we have received guidance from SUNY and the federal government on providing refunds of certain college related expenses for the Spring 2020 semester.
   
   Per the guidance of SUNY, we will be prorating and partially crediting/refunding the following expenses:

   • Canisius Housing/Board
   • Student Life Fee
   • Student Activity Fee
   • Transportation Fee

   There is no refund of tuition or course-based fees, because instruction has been reworked to continue in a distance learning format.  Students unable or unwilling to continue instruction in this format can choose to withdraw or work with their instructor to request an Incomplete in compliance with the requirements noted in the College catalog.
   
   Are you in need of technology support?

   • Submit a ticket at https://helpdesk.edu, via email helpdesk@ecc.edu, or by phone at 716-851-1835.  The ITS Help Desk and Open Lab hours are posted online at https://helpdesk.ecc.edu
   • DYK … you can search the Knowledge base on the ITS Helpdesk for helpful information. For example, use the term “Anywhere” to search the Knowledge base for helpful documents like Learning Anywhere: Student Resources

   Please direct any questions to questions@ecc.edu and we will do our best to respond as soon as possible.
   
   Dr. Dan Hocoy
   President, SUNY Erie

4. 3/27/20 - 9:24AM

   Dear SUNY Erie Students,
   
   It goes without saying that these past few weeks have been extremely trying for all of us. Collectively, we have been through a lot. That’s what makes this announcement even more difficult.
   
   It is with extremely heavy hearts that we are announcing the cancellation of our in-person commencement ceremony scheduled for Wednesday, May 20, 2020. As hard as this decision is, it comes after much thoughtful consideration and takes into account the safety and well-being of our campus community and your families.
   
   I want to be clear that the cancellation of the in-person commencement ceremony does not take away your ability to graduate. If you have completed your program requirements, you can still apply for graduation.
   
   Please know that your hard work will not go unrecognized and the SUNY Erie Class of 2020 will be given the moment in the spotlight that you deserve. We are working on plans for alternative commencement celebrations and will share those with you in the next few weeks.
   
   I know this is a devastating turn of events for those of you who are scheduled to graduate in May. This ceremony is the culmination of your hard work, and the thought of not seeing you celebrate your accomplishments is heartbreaking for everyone. 
   
   We realize that this is not the news that our 2020 graduates were hoping for, but this in no way diminishes your achievement. We trust that you will tackle these final weeks of the semester with the same vigor you have shown throughout your time with us.
   
   Sincerely,
   
   Dr. Dan Hocoy
   President, SUNY Erie

    

5. 3/26/20 - 7:36PM

   Dear SUNY Erie Students,
   
   This is your nightly update related to COVID-19.
   
   You should have received information related to the change in modality for all of your classes. If you have not received information or something is unclear, we urge you to reach out to your professors.
   
   While most of our offices have moved to remote operations, our Food Pantries and Libraries/Computer Labs do remain accessible to you.
   
   Library and lab hours are as follows:
   
   City Campus Library and Computer Lab
   Monday, Wednesday, Thursday from 9AM-3PM
   Tuesday from 9AM-7PM
   Chat available Monday-Thursday, 9AM-8PM & Saturday, 10AM-2PM
   
   North Campus Library and Computer Lab
   Monday, Tuesday, Thursday from 9AM-3PM
   Wednesday from 9AM-7PM
   Chat available Monday-Thursday, 9AM-8PM & Saturday, 10AM-2PM
   
   South Campus Library and Computer Lab
   Monday, Tuesday, Wednesday from 9AM-3PM
   Thursday from 9AM-7PM
   Chat available Monday-Thursday, 9AM-8PM & Saturday, 10AM-2PM
   
   Food Pantry Hours

   • City Campus, POST Building, Room 145 – Mondays, 12-4pm & Thursdays, 9am-1:30p
   • North Campus, Gleasner Hall, Room 166 – Wednesdays, 12-4pm & Fridays, 8:30am-12:30p
   • South Campus, Building 6, Room 6201b, Tuesdays, 8:30am-12:30pm & Fridays, 12:30-3:30pm

   Two other notes to remember:

   • If you placed an order with one of our Bookstores prior to March 20, please contact Teresa at 851-1264 to determine the status of the order. For any orders placed from this point on, please choose home delivery. Home delivery is free for all orders. 
   • Refunds for fees will be pro-rated based on SUNY’s formula, so outstanding balances will be revised to reflect this in the next two weeks. You will receive an update on this in the next few days.

   Finally, below you will find the contact information for the student service offices. Please do not hesitate to contact our staff should you need assistance.
   
   Dr. Dan Hocoy
   President, SUNY Erie 

6. 3/25/20 - 7:15PM

   Dear SUNY Erie Students,
   
   As a reminder, all instruction will resume no later than next Monday, March 30 in a distance learning format. Your professors should provide you with updated information on your course by the end of the night tonight if they have not done so already.
   
   Another reminder that SUNY Student Assembly’s Town Hall meeting is taking place tonight at 8PM via google meets. You can access the town hall via this link (better option) https://meet.google.com/obw-bvkr-qgp or by phone at +1 470-485-9740, PIN: ‪202 165 740#.
   
   Here are a few additional notes that may be of interest to you:
   
   Are you feeling anxious or depressed? Are you dealing with issues related to alcohol or drugs? Are you having problems at home? Help is available. The on campus mental health support that is offered through Horizon Health Services has moved to a telephonic and tele-counseling format. Contact Horizon Admissions for an assessment and appointment with Dr. Tikana Truitt at (716) 831-1800.
   
   Our libraries and the computer labs housed within the libraries are open for student access on limited schedules. Students can come during open hours for access to resources and computers. Please note that we are practicing social distancing, so group work will not be permitted.
   
   Library and lab hours are as follows:
   
   City Campus Library and Computer Lab
   Monday, Wednesday, Thursday from 9AM-3PM
   Tuesday from 9AM-7PM
   Chat available Monday-Thursday, 9AM-8PM & Saturday, 10AM-2PM
   
   North Campus Library and Computer Lab
   Monday, Tuesday, Thursday from 9AM-3PM
   Wednesday from 9AM-7PM
   Chat available Monday-Thursday, 9AM-8PM & Saturday, 10AM-2PM
   
   South Campus Library and Computer Lab
   Monday, Tuesday, Wednesday from 9AM-3PM
   Thursday from 9AM-7PM
   Chat available Monday-Thursday, 9AM-8PM & Saturday, 10AM-2PM
   
   Finally, below you will find a list of our service offices and contact information. Please do not hesitate to reach out to our staff should you have any questions.
   
   Dr. Dan Hocoy
   President, SUNY Erie

7. 3/24/20 - 7:21PM

   Dear SUNY Erie Students,
   
   This is your update related to COVID-19 for Tuesday, March 24, 2020.
   
   SUNY Student Assembly Email
   Last night, you received an email notifying you that the SUNY Student Assembly will host a town hall meeting this Wednesday, March 25th at 8:00 PM via google meets. You can access the town hall via this link (better option)  https://meet.google.com/obw-bvkr-qgp or by phone at +1 470-485-9740, PIN: ‪202 165 740#.   

   A few updates on the SUNY and the Student Assembly's responses to the COVID-19 Pandemic were also included. A summary of a few of those notes are below:

   COVID-19 Question/ Concern Form:
   The Student Assembly has created a form for students to submit any questions or concerns relating to the COVID-19 crisis. Students will hear back from a Student Assembly representative within 48 hours of submission. Please submit your own questions and concerns through the link here:  https://forms.gle/L7bsGm3HcpPRjCP57.

   Student Government Elections:
   Campus student government elections will be postponed until the start of the fall semester. The Student Assembly is preparing guidance on selecting interim officers to lead campus student governments through the summer and until new officers can be elected. That guidance will be shared later this week. The results do stand for all elections that concluded before yesterday. Activity fee referenda are also postponed to the fall.

   Refund Policies:
   Last week, SUNY communicated guidance on issuing refunds to students to all campuses. Students will receive prorated refunds on housing, dining, and for service-based fees (transportation, athletic, activity fees). For students who have paid their bills in full and are not graduating, the refund will appear as a credit on you next semester's bill. For those who have paid their bills in full, and are graduating, will have a refund processed to their student account. Those without standing balances will see the refund as a reduction off their amount owed.

    

   Equity and Inclusion
   As we prepare for all classes to move online, we are issuing a reminder that SUNY Erie places a high priority on maintaining academic programs free from sex/gender discrimination. Members of the SUNY Erie community should be aware of the following three important points:

   1. The Equity and Diversity/Title IX office remains open via remote operation at this time. Anyone impacted by sex/gender discrimination should contact Tracy Archie, Title IX Coordinator, at (716) 851 – 1118 or archie@ecc.edu to file a report. Investigations and interviews will be conducted remotely, and remedies provided, to assure that any sexual harassment, sexual violence, intimate partner violence, stalking, retaliation, or other sexually discriminatory behaviors are addressed promptly.
   2. College policies on sexual misconduct apply to behaviors that occur in person between members of the college community, but also apply to online and virtual misconduct https://www.ecc.edu/uploadedFiles/Pages/Student_Services/Dean_of_Students/Code_of_Student_Conduct_Policy.pdf). Any behavior that is prohibited by policy is also likely prohibited in cyber-forms, including cyber-harassment, cyber-bullying that is sex-based, and cyber-stalking. Members of the community are expected to maintain a tone of civility and respect in online classes just as they would in face-to-face classes.
   3. Faculty and staff members, who are mandated reporters, are reminded that reporting of alleged sexual misconduct is expected when they become aware of incidents or allegations involving members of the campus community, regardless of how they learn of the potential misconduct, whether in person, in writing, or online.

   Finally, be on the lookout for information on your courses from your professors by the end of the day tomorrow.

   We appreciate your patience as we continue to work through your questions. Please visit the FAQ section of our website for answers to the most frequently asked questions. Otherwise, direct your questions to questions@ecc.edu and we will get back to you as soon as we can.

    

   Dr. Dan Hocoy
   President, SUNY Erie

8. 3/23/20 - 7:11PM

   Dear SUNY Erie Students,
   
   Many of you have already received communication from your professors regarding the modification of your classes to a distance learning format. If you have not yet heard from your professors, you should expect a communication no later than the end of the day on Wednesday, March 25.
   
   Below you will find answers to some of the most frequently asked questions from the past few days.
   
   How do I get my order from the Bookstore?
   If you placed an order with one of our Bookstores prior to March 20, please contact Teresa at 851-1264 to determine the status of the order. For any orders placed from this point on, please choose home delivery. Home delivery is free for all orders. 
   
   I have a bill due next week for student fees. Should I pay the bill?
   Refunds for fees will be pro-rated based on SUNY’s formula, so outstanding balances will be revised to reflect this in the next two weeks. We will issue a communication on this later this week.
   
   Are the food pantries open?
   Yes. The food pantries on our campuses are open for normal operating hours. You can stop by the pantries during posted hours to pick up a pre-packaged bag. Shopping is not currently allowed. You can also raise the Food Insecurity flag in Starfish and our pantry staff will get back to you.

   • City Campus, POST Building, Room 145 – Mondays, 12-4pm & Thursdays, 9am-1:30pm
   • North Campus, Gleasner Hall, Room 166 – Wednesdays, 12-4pm & Fridays, 8:30am-12:30pm
   • South Campus, Building 6, Room 6201b, Tuesdays, 8:30am-12:30pm & Fridays, 12:30-3:30pm

   How do I withdraw from my classes?

   Many of you are still inquiring about withdrawing from classes. Withdrawals are done through the Registrar’s office by calling 716-851-1467 from 8am-4pm Monday-Friday. Again, we cannot stress enough that withdrawing does not erase your financial obligation. Before you withdraw, we strongly encourage that you discuss your options for withdrawing with one of our counselors prior to taking any action.

   
   Contact the Counseling Office on your Campus at:

   • City Campus Advisement Counseling: 716-851-1188
   • North Campus Advisement Counseling: 716-851-1488
   • South Campus Advisement Counseling: 716-851-1653

   Once again, thank you for your patience as we continue to work through the issues related to these uncertain times. Please direct your questions to questions@ecc.edu, and we will get back to you as soon as we can.
    

   Dr. Dan Hocoy
   President, SUNY Erie

9. 3/22/20 - 7:15PM

   Dear SUNY Erie Students,
   
   Thank you for your patience as we continue to work through the questions you have submitted. We are working to answer each of them directly, but urge you to keep checking this nightly update, as it addresses many of the questions.
   
   Some ofmy labs may not run for the rest of the semester and you may assign me a gradeof “Incomplete”. What does this mean if I am supposed to graduate?
   In order to graduate, you must complete the requirements of your program. We are continuing to work with faculty to determine which courses may need to assign an “Incomplete” and will notify students this week what that determination means.
   
   Can I still graduate if there is no ceremony?
   As previously noted, we will be making an announcement on the status of the commencement ceremony in the next few weeks. The commencement ceremony is the celebration of graduation but participation in a ceremony is not required in order for students to graduate. In order to receive your diploma, you must complete your degree requirements. The steps you need to take to apply for graduation are outlined at https://www.ecc.edu/graduate/
   
   CanI receive a refund for the fees I have paid?
   We are currently working with a formula provided by SUNY to pro-rate refunds for student fees. We will have an update on this later this week.
   
   How do I withdraw from my classes?
   Withdrawals are done through the Registrar’s office, but we cannot stress enough that withdrawing does not erase your financial obligation. Before you withdraw, we strongly encourage that you discuss your options for withdrawing with one of our counselors prior to taking any action.
   
   Contact the Counseling Office on your Campus at:
   City Campus Advisement Counseling: 716-851-1188
   North Campus Advisement Counseling: 716-851-1488
   South Campus Advisement Counseling: 716-851-1653

   Once again, thank you for your patience as we continue to work through the issues related to these uncertain times. Please direct your questions to  questions@ecc.edu, and we will get back to you as soon as we can.
   
   Dr. Dan Hocoy
   President, SUNY Erie

10. 3/21/20 - 7:41PM

    Dear SUNY Erie Students,
    
    Below you will find information on some of the most frequently asked questions we are receiving from you. Please understand that we are providing you with the best answers that we have at this point and will provide an update in the next few weeks as we work through the many scenarios that will affect you as students.
    
    Can I receive a refund for the fees I have paid?
    We are currently working with a formula provided by SUNY to pro-rate refunds for student fees. We will have an update on this later this week.
    
    Can I withdraw from my classes?
    Students may withdraw from classes, but withdrawing does not erase your financial obligation, which means you could be required to pay back any financial aid you have received. We strongly encourage that you discuss your options for withdrawing with one of our counselors prior to taking any action.
    
    Contact the Counseling Office on your Campus at:

    • City Campus Advisement Counseling: 716-851-1188
    • North Campus Advisement Counseling: 716-851-1488
    • South Campus Advisement Counseling: 716-851-1653

    Can I request an Incomplete?
    You can request an incomplete for your classes as long as you meet the requirements outlined in the College catalog:

    To receive an “I” grade, the student must sign a contract, prepared by the instructor, outlining the coursework to be undertaken and the time frame for completion. A copy of the contract must accompany the instructor’s grade report. Upon satisfactory completion of the course requirements, the faculty member will submit a change of grade form. In no case may the grade be changed to a “W.” If the student has not completed the contract within the one-year time limit, the grade automatically becomes an “F”.

    Please contact your instructor to discuss the “Incomplete” option.
    
    The College has suspended face-to-face labs. If I can’t finish my lab this semester, can I still graduate?
    Students must complete all course requirements to be eligible for graduation. Instructors have been asked to complete a plan on the completion of labs via remote learning, if possible. If it is not possible, a grade of Incomplete will be necessary. Students will be notified of options by this Wednesday, March 25. We will have an update on the status of labs later this week.
    
    What is happening with graduation? 
    At this point, no decision has been made on a graduation ceremony. We will continue to follow the guidance issued by State and County Health officials and will make an announcement on the status of the ceremony in the coming weeks.
    
    We understand the anxiety that comes with all of this uncertainty. Please know that we are working as efficiently as possible to address all of your questions and the issues facing our campus community.
    
    Please continue to submit your questions to questions@ecc.edu and we will do our best to answer you as soon as possible.
    
    Dr. Dan Hocoy
    President, SUNY Erie

11. 3/20/20 - 9:13PM

    Dear SUNY Erie Campus Community,
    
    In relation to the Governor's mandate of March 20, 2020 regarding essential businesses, SUNY has informed us that this applies to private businesses only and does not apply directly to State Offices and SUNY Colleges. Nevertheless, in order to minimize the potential spread of Coronavirus, we are limiting the number of staff on our campuses until further notice. Our student service offices will move to remote work and will be available via email and phone during the hours posted below.
    
    Due to the Governor’s update today, courses that were planned to continue in some form of face-to-face, on-campus instruction after March 30, will no longer be offered in a face-to-face format.

    Your instructor will communicate with you by Wednesday, March 25 with either

    1. A revised, distance learning format of instruction, or
    2. A plan to assign the grade of Incomplete. Plans to complete that course will be designed once we get clearance to do so.

    Note that off-site, face-to-face instruction, such as clinicals and internships, may continue. Your instructor will provide guidance. 

     

    What is the status of classes at SUNY Erie?

    • We have suspended all face-to-face, classes and labs through Sunday, March 29.
    • Classes will resume in a distance learning format no later than Monday, March 30. No classes will resume in a face-to-face format.
    • Labs will either resume in a distance learning format or be assigned a grade of Incomplete. No labs will resume in a face-to-face format.
    • Existing online classes will continue as originally scheduled for the remainder of the semester (including 3/16-3/29), unless the instructor directs otherwise.
    • The Law Enforcement Academy is suspended until further notice. 
    • Off-site, face-to-face instruction, such as clinicals and internships, may continue. Your instructor will provide guidance. 
    • Faculty will communicate full plans to their students by Wednesday 3/25.

    Are campus service offices currently open? 
    
    In keeping with the Governor's mandate to limit the number of employees on campus, most of our service offices have moved to remote work. Libraries and tutoring labs will remain open to students on a limited schedule.
    
    Campus service offices are operating remote schedules as of March 21, 2020. The schedule is posted below, but is subject to change based on the evolving situation.
    
    Direct your questions to questions@ecc.edu. We will do our best to respond as quickly as possible.
    
    Please continue to monitor your email for updates, as we will alert you to any new developments as information becomes available. 
    
    Dr. Dan Hocoy
    President, SUNY Erie

12. March 19, 2020 - 7:17PM

    Dear SUNY Erie Students,
    
    In order to keep you up-to-date with the latest information on our classes and services at SUNY Erie, we will be sending a nightly update to your inboxes beginning today, March 19, 2020. We encourage you to check your email regularly for updates from the College and your professors.
    
    How will I receive notification of what is happening at the College regarding my classes and campus services?

    • A daily update is sent via email between 7-7:30PM each night.
    • Emergency notices will also go out via email, as needed.
    • A RAVE Alert will go out each time an email update is sent. Please check your student email regularly for updates.

    What is the status of my classes and labs at SUNY Erie?

    • We have suspended face-to-face, classes and labs through Sunday, March 29.
    • Labs and classes will resume in a distance learning format no later than Monday, March 30.
    • This time will be utilized for additional planning for our faculty and staff as we move toward new options for face-to-face classes for the remainder of the semester.
    • Existing online classes will continue as originally scheduled for the remainder of the semester (including 3/16-3/29), unless the instructor directs otherwise.
    • The Law Enforcement Academy is suspended until further notice.

    What is the status of my Work Study?
    For students enrolled and performing Work Study, since courses have been moved online their work study hours will still be paid out even if they cannot come to campus due to the change in delivery of their courses.
    
    Are campus service offices currently open?
    Campus service offices are operating on the following schedules (please note that this list is updated daily and new updates will be posted in our nightly communication):

    • Bursar: All campuses open for normal business hours. Please note: we are not accepting cash payments at this point to minimize the potential spread of COVID-19.
    • Libraries and Computer Labs: We are in the process of updating Library hours on each campus and will post updated hours on Friday, March 20, 2020.
    • ITS HelpDesk: 8AM-4PM, Monday-Friday. For service, call 851-1835 or helpdesk@ecc.edu
    • Tutoring: Visit https://myecc.ecc.edu/tutoring/Pages/default.aspx for updated hours.

    Campus Shuttle 
    Our shuttles are currently running on the regular schedule as of 3/19/20. We expect to modify the schedules in the coming weeks and will post an update as the new schedules are available.
    
    Are the food pantries open?
    Yes. The food pantries on our campuses are open for normal operating hours. You can stop by the pantries during posted hours to pick up a pre-packaged bag. Shopping is not currently allowed. You can also raise the Food Insecurity flag in Starfish and our pantry staff will get back to you.

    • City Campus, POST Building, Room 145 – Mondays, 12-4pm & Thursdays, 9am-1:30pm
    • North Campus, Gleasner Hall, Room 166 – Wednesdays, 12-4pm & Fridays, 8:30am-12:30pm
    • South Campus, Building 6, Room 6201b, Tuesdays, 8:30am-12:30pm & Fridays, 12:30-3:30pm

    Are the college daycare services still available?
    No. At this time, we have closed the college daycare as we work on plans to transition most classes to a distance learning format. 
    
    Is food service still available for purchase?
    No. At this time, we have closed the food service operations on all campuses while we work on plans to transition most classes to a distance learning format.
    
    Who should I contact if I do not have access to the internet, a laptop/tablet, and are unable to come to come to campus to access my online course? 
    Please contact your campus Dean of Students for assistance with this:

    • City: Petrina Hill-Cheatom, (716) 851-1120, Cheatom@ecc.edu
    • North: Jason Perri, (716) 851-1420, Perri@ecc.edu
    • South: Amy Yoder, (716) 851-1620, Yoder@ecc.edu

    Are the fitness centers and open gyms still open?
    Per New York State Mandate, the fitness centers and gyms are closed on each campus until further notice.
    
    What should I do if I become ill with fever, cough or shortness of breath?
    You should immediately self-isolate, contact a Health Care Provider, and notify the SUNY Erie Health Services Office, and your individual instructors by email. Do not come on campus if you are ill or have been in contact with someone that is ill with Coronavirus.
    
    Please direct any questions to questions@ecc.edu and we will try to answer your questions as quickly as possible.
    
    Thank you for your continued patience as we work to ensure continuity of services in these uncertain times. 
    
    Dr. Dan Hocoy,
    President, SUNY Erie

13. March 17, 2020 - 7:45PM

    Dear SUNY Erie Students,
    
    Earlier today, we received new guidelines from the SUNY Chancellor in regard to all remaining face-to-face instruction, including labs, clinicals and internships, currently scheduled at SUNY Erie.  
    
    All labs, regardless of what academic program area they fall under, are suspended through Sunday, March 29, 2020. Students should not come to the College to attend previously scheduled lab sessions.
    
    Similar to the non-lab, face-to-face classes, faculty will use the period from 3/17/20-3/29/20 to re-design lab instruction into a distance learning format. Alternate instruction of the laboratory material should begin by Monday, 3/30/20. Please note that the College is currently investigating remote access to software currently available in computer labs.
    
    You will receive a brief communication with preliminary plans from your faculty no later than Friday, March 20, 2020. A complete description of the full plan for the remainder of the semester will be communicated by your faculty no later than Wednesday, March 25, 2020.
    
    Clinicals and internships may continue, if the opportunity is available. Your faculty will communicate with you directly on these opportunities.
    
    Existing online courses will continue as originally scheduled.
    
    In summary, at this point, all face-to-face lectures and labs have been suspended through March 29, 2020.
    
    Please contact your faculty member with any questions regarding your specific classes.
    
    We understand the anxiety that these changes have caused for many of you. We appreciate your patience as we have worked with SUNY to address the many issues involved with the changing instructional format over the past week.
    
    Our Administration, Faculty and Staff remain committed to your educational success, and we will do all we can to assist you in this transition.
    
    If you have questions or concerns, please contact us at questions@ecc.edu.
    
    Dr. Dan Hocoy
    President, SUNY Erie

14. March 16, 2020 - 5:30PM

    Dear SUNY Erie Students,
    
    This update specifically addresses face-to-face labs and clinicals where students must be on-site for practical reasons. Please understand that we have many types of labs, from Engineering & Technologies programs, to Health Science Programs, to Natural Sciences, to Art Studios, to Computer Labs, etc. The Governor and the SUNY Chancellor have approved running labs on campuses, therefore, many of our labs will return to session beginning Tuesday, March 17, 2020. For answers on whether a specific lab section is running, please communicate with your faculty member via email or Blackboard.
    
    All lab and clinical sessions will follow careful guidelines regarding social distancing and will take into account precautions to ensure the health and safety of our students. This may include splitting labs into smaller sections.
    
    Should a student be uncomfortable with coming on campus for a lab or clinical, students may request an incomplete for this semester. Faculty will work with you to design an incomplete contract that specifies how to complete the course.
    
    Please note that these plans may change should the situation change within the County. We will update you as new information becomes available.
    
    Dr. Dan Hocoy
    President, SUNY Erie

15. March 15, 2020 - 7:39PM

    Dear SUNY Erie Students,

    In light of the County Executive’s announcement of three (3) confirmed cases of CoVid-19 in Erie County and his declaration of a County State of Emergency, we are suspending face-to-face, non-lab classes beginning Monday, March 16 through Sunday, March 29. These classes will resume in a distance learning format no later than Monday, March 30. This time will be utilized for additional planning for our faculty and staff as we move toward new options for face-to-face classes for the remainder of the semester.
    
    Labs, clinicals and internships will be suspended for Monday, March 16. Another communication regarding the status of labs, clinicals and internships will be forthcoming by 5PM tomorrow afternoon (Monday, March 16).
    
    The College’s offices and student support services (e.g., libraries, tutoring and computer labs) will remain open for remainder of the semester, including the period from 3/16-3/29.
    
    Existing online classes will continue as originally scheduled for the remainder of the semester (including 3/16-3/29), unless the instructor directs otherwise.
    
    Please know that we are continuously working on accommodations to ensure we are meeting your educational needs in these uncertain times.
    
    If you have any questions, please contact us at questions@ecc.edu and we will respond back as quickly as possible.
    
    Dr. Dan Hocoy
    President, SUNY Erie

16. March 13, 2020 - 11:22 AM

    Dear SUNY Erie Students:

    This is an update to our message from Wednesday evening regarding Governor Cuomo’s announcement that SUNY colleges and universities, including SUNY Erie Community College, need to implement plans to maximize distance learning (e.g., online) and reduce in-person classes, beginning March 19th, for the remainder of the Spring semester.

    As previously stated, the College is not closing and our campuses will remain open and operational for the remainder of the semester.

    Here are the important things to note regarding the changes to your class schedules:

    • The regular course schedule will be suspended at the end of the day Wednesday, March 18, 2020 through Sunday, March 29, 2020 (except labs and clinicals). This will be a planning period for faculty and staff to prepare for modified delivery of instruction.
    • Some classes that currently meet in an on-campus seated format may be moved to an may be moved to a distance learning (e.g., online) format, while labs will continue to meet on-campus for the remainder of the semester. 
    • All classes will resume on Monday, March 30, 2020 using a modified delivery of instruction.
    • Labs and clinicals may continue to run as scheduled for the period between March 18 and March 29.
    • Faculty will communicate complete instructions to students regarding the modified instruction plan for their classes by 3 pm, Wednesday March 25, 2020.
    • There is no change to April Break, April 10-18.
    • All College offices and student services (e.g., tutoring) will remain open for standard business hours, as will Libraries and computer labs.
    • Childcare will remain open and accessible to students. Students may utilize childcare during their regularly scheduled childcare window. Please contact the childcare center on your campus with questions.
    • We are aware of Canisius College’s decision to close their dorms as of 5 PM on March 19 through April 13. We are working on alternative plans for students who reside in housing and will send a separate communication to the affected students.
    • In keeping with Erie County’s recommendation, we are limiting the number of people gathering in one room for events to 50 people or less at any one time.
    • All large-scale events at SUNY Erie have been cancelled until further notice. This includes, but is not limited to the Open Houses, Career Fairs and Transfer Fairs scheduled for the week of March 30. 

    In order to help us prepare to adequately meet technology needs across our campuses, we are asking you to complete a brief survey: https://baseline.campuslabs.com/ecc/covidstudents

    Plans may change as the situation warrants, so please continue to check your email for updates. We also encourage you to consult our website at https://www.ecc.edu/Coronavirus-Information/

    Finally, we understand that this is a frightening experience and that many of you have questions. Please direct your questions to questions@ecc.edu and we will do our best to answer you as quickly as possible with up-to-date and accurate information.

    Dr. Dan Hocoy
    President, SUNY Erie

17. March 11, 2020 - 10:10PM

    Dear SUNY Erie Community,
    
    Earlier today, the World Health Organization designated COVID-19 (coronavirus) as a "global pandemic”. In response, this afternoon, Governor Andrew Cuomo announced that SUNY colleges and universities, including SUNY Erie Community College, need to implement plans to maximize distance learning (e.g., online) and reduce in-person classes, beginning March 19th, for the remainder of the Spring semester. 
    
    Keeping this in mind, SUNY Erie’s administration, faculty and staff are working to prepare plans for a modified delivery of instruction for the remainder of the Spring semester. Please note that the College is not closing, and our campuses will remain open and operational for the remainder of the semester, but there may be changes to the delivery method of some of our classes.
    
    In order to reduce the density of public interactions and to reduce the potential spread of the coronavirus, all large-scale events at SUNY Erie will be cancelled until further notice. This includes, but is not limited to the Open Houses, Career Fairs and Transfer Fairs scheduled for the week of March 30.
    
    We know our students, faculty, staff and community partners, as well as the general public, will have many questions related to these decisions. Please know that our primary concern is to fulfill the educational needs of our students, while keeping in mind the health and well-being of our entire campus community.
    
    We will send an update tomorrow outlining changes to our class schedules, so please continue to check your email for updates. Current information and updates may also be found on our website at https://www.ecc.edu/Coronavirus-Information/
    
    Dr. Dan Hocoy
    President, SUNY Erie

     

     

18. March 11, 2020 - 2:36PM

    Dear SUNY Erie Campus Community,
    
    We are aware of Governor Cuomo’s announcement a short time ago and are currently working on plans for the College. We will send a more detailed message to the Campus Community later tonight, as information becomes available. 
    
    Sincerely,
    Dr. Dan Hocoy,
    President, SUNY Erie

19. March 4, 2020

    Dear SUNY Erie Community,
    
    This communication is designed to provide you with information on Novel Coronavirus (COVID-19). To be clear, SUNY Erie has not had a confirmed case of the virus, and as of March 3, 2020 only two cases have been confirmed in New York State.
    
    This morning, SUNY Chancellor Kristina Johnson announced the suspension of study abroad programs in China, Italy, Japan, Iran and South Korea, all of which have been issued a Level 2 or 3 travel notice from the CDC. At present, we do not have any SUNY Erie students participating in study abroad programs in these countries.
    
    Out of an abundance of caution, SUNY has also cancelled campus-sponsored travel outside of the United States to impacted countries for the spring semester. If you are planning to travel over spring recess, we strongly encourage you to review the latest information on travel advisories at https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
    
    While there is currently no vaccine to prevent this virus, these simple steps can help stop the spread of this and other respiratory viruses:
    Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
    Avoid touching your eyes, nose and mouth with unwashed hands.
    Avoid close contact with people who are sick.
    Stay home when you are sick.
    Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
    Clean and disinfect frequently touched objects and surfaces.
    
    Additional information about the virus can be found at https://www.health.ny.gov/diseases/communicable/coronavirus/
    
    For our part, the College has purchased additional disinfectant products to be used on all touch surfaces (e.g., tabletops, doorknobs, bathroom fixtures), and housekeeping staff are receiving training on the use of the product, as well as refresher training on maintaining germ free environments.
    
    As this situation evolves, we will continue to closely monitor the situation and follow the guidance of the U.S. Centers for Disease Control and Prevention (CDC), New York State Department of Health (NYSDOH), Erie County Department of Health, and the State University of New York (SUNY).
    
    Please know that the health and safety of our campus community remains our highest priority. We will keep you updated on any new developments.
    
    If you have any questions or concerns, please visit our Campus Security Offices or the Offices of the Campus Dean of Students.
    
    Dr. Dan Hocoy
    President, SUNY Erie

FAQs - As of Thursday, March 19, 2020

In relation to the Governor's mandate of March 20, 2020 regarding essential businesses, SUNY has informed us that this applies to private businesses and does not apply directly to State Offices and SUNY Colleges. Nevertheless, in order to minimize the potential spread of Coronavirus, we are limiting the number of staff on our campuses until further notice. Our student service offices will move to remote work and will be available via email and phone during the hours posted below.

Due to the Governor’s update today, courses that were planned to continue in some form of face-to-face, on-campus instruction after March 30, will no longer be offered in a face-to-face format.
Your instructor will communicate with you by Wednesday, March 25 with either:

1. A revised, distance learning format of instruction, or
2. A plan to assign the grade of Incomplete. Plans to complete that course will be designed once we get clearance to do so.

Note that off-site, face-to-face instruction, such as clinicals and internships, may continue. Your instructor will provide guidance.

What is the status of my classes at SUNY Erie (updated 3/20/20)?

• We have suspended all face-to-face, classes and labs through Sunday, March 29.
  
• Classes will resume in a distance learning format no later than Monday, March 30. No classes will resume in a face-to-face format.
  
• Labs will either resume in a distance learning format or be assigned a grade of Incomplete. No labs will resume in a face-to-face format.
  
• Existing online classes will continue as originally scheduled for the remainder of the semester (including 3/16-3/29), unless the instructor directs otherwise.
  
• The Law Enforcement Academy is suspended until further notice.
  
• Off-site, face-to-face instruction, such as clinicals and internships, may continue. Your instructor will provide guidance. 
  
• Faculty will communicate full plans to their students by Wednesday 3/25.

Are campus service offices currently open? 
In keeping with the Governor's mandate to limit the number of employees on campus, most of our service offices have moved to remote work. Libraries and tutoring labs will remain open to students on a limited schedule.
Campus service offices are operating on the following remote schedules as of March 21, 2020 (please note that this list is updated daily and new updates will be posted in our nightly communication):

Campus Shuttle 
Our shuttles are currently running on the regular schedule between the hours of 7AM-7PM, with no service before 7AM or after 7PM. We will post further service modifications.

What about my Work Study?
For students enrolled and performing Work Study, since courses have been moved online their work study hours will still be paid out even if they cannot come to campus due to the change in delivery of their courses. 

What Happens to my Financial Aid if the College closes temporarily or classes are moved online?
Students would continue to remain eligible for any financial aid they receive through the College. In addition, as a result of Coronavirus, the Department of Education’s Federal Student Aid Office recently released guidance that provides schools much greater flexibility in administering federal financial aid programs (Pell, SEOG, Federal Direct Loans, and Federal Work-Study). If you have questions, please contact Financial Aid at: 
City (716) 851-1177 
North (716) 851-1477 
South (716) 851-1677

Are thefood pantries open?
Yes. The food pantries on our campuses are open for normal operating hours. You can stop by the pantries during posted hours to pick up a pre-packaged bag. Shopping is not currently allowed. You can also raise the Food Insecurity flag in Starfish and our pantry staff will get back to you.
City Campus, POST Building, Room 145 – Mondays, 12-4pm & Thursdays, 9am-1:30pm
North Campus, Gleasner Hall, Room 166 – Wednesdays, 12-4pm & Fridays, 8:30am-12:30pm
South Campus, Building 6, Room 6201b, Tuesdays, 8:30am-12:30pm & Fridays, 12:30-3:30pm

How do I turn in my rented books?
Contact the Follett Bookstore on campus by email or phone in order to receive information regarding free shipping. 
City (716) 851-1051
North (716) 851-1264
South (716) 851-1639

Are the college daycare services still available?
No. At this time, we have closed the college daycare, as we work on plans to transition most classes to a distance learning format. 

Is food service still available for purchase?
No. At this time, we have closed the food service operation on all campuses, while we work on plans to transition most classes to a distance learning format.

Who should I contact if I do not have access to the internet, a laptop/tablet, and are unable to come to come to campus to access my online course? 
Please contact your campus Dean of Students for assistance with this:
City: Petrina Hill-Cheatom, (716) 851-1120, Cheatom@ecc.edu 
North: Jason Perri, (716) 851-1420, Perri@ecc.edu
South: Amy Yoder, (716) 851-1620, Yoder@ecc.edu

Are the fitness centers and open gyms still open?
Per New York State Mandate, the fitness centers and gyms are closed on each campus until further notice.

If I have the Coronavirus, will I suffer consequences if I miss classes?
You will not be penalized if you missed classes due to Coronavirus. The College has communicated with all instructors to ensure that classes will be able to be moved online. You will be contacted by your instructors through Blackboard and or via College email no later than March 25th. Your professor will work with you and will provide alternate solutions if you are ill. Contact your instructors by email if you have additional questions.

What happens if a faculty member is unable to continue teaching a class?
We have standard protocols for faculty members if they become sick or incapacitated. Additionally, all face-to-face classes are being moved to an online environment. Your faculty member will be able to teach their class remotely. If a faculty member is sick and unable to teach another faculty member will replace them.

What resources are available for students experiencing financial emergencies due to Coronavirus?
The College is committed to supporting students who are experiencing financial difficulty or incurring additional expenses as a result of Coronavirus.

Students who are experiencing financial insecurity should contact the Dean of Students Office:
City: Petrina Hill-Cheatom, (716) 851-1120, Cheatom@ecc.edu 
North: Jason Perri, (716) 851-1420, Perri@ecc.edu
South: Amy Yoder, (716) 851-1620, Yoder@ecc.edu

How can I avoid getting sick? 
It is flu season and it is always a good idea to protect yourself and others from infection by following these practices recommended by the Centers for Disease Control (CDC):

• Wash your hands frequently and thoroughly with soap and warm water for at least 20 seconds to avoid spreading any virus to others. If soap and water is not available, use an alcohol-based hand sanitizer with at least 70% alcohol. 
• Cover coughs and sneezes in your elbow or sleeve. 
• Avoid touching your eyes, nose
• Avoid close contact with people who are sick.
• Stay at home when you are sick.
• Clean and disinfect frequently touched objects and surfaces. When used correctly, commercially available disposable disinfectant wipes, cloths, or towelettes are effective for cleaning and disinfecting surfaces.
  

Resources

Library research and instructional support for faculty and staff:
This guide will help you locate library research and instructional support resources as SUNY Erie moves to online learning in response to COVID-19:
https://libguides.ecc.edu/spring2020 

Erie County’s Department of Health COVID-19 website:
http://www2.erie.gov/health/coronavirus

NYS Department of Health COVID-19 website:
https://www.health.ny.gov/diseases/communicable/coronavirus/

CDC’s COVID-19 website:
https://www.cdc.gov/coronavirus/2019-nCoV/index.html

SUNY COVID-19 website:
https://www.suny.edu/health-alert/?utm_source=home&utm_campaign=012020