Connectivity between electronic devices has revolutionized the way
that we interact with each other and the rest of the world. Modern
communication depends on the equipment and delivery systems that create a
variety of networks in every home, business, educational institution,
hospital and plant throughout the country. These information delivery
systems are vital to our lives and the economy, and Network Support
Technicians are needed to keep these systems functioning properly.
The purpose of the
Network Support Technology Certificate program is to prepare students
for a career in the field of networking and PC support with a focus on
upgrading and installing computer hardware and software, troubleshooting
PC software issues, like viruses, spyware, and malware, configuring
networking equipment, like routers and switches, designing small to
medium networks and addressing schemes, and troubleshooting network
connectivity problems. The program has a heavy emphasis on hands-on
learning through laboratory activities using actual hardware, as well as
state-of-the-art simulation software. The curriculum is designed
to prepare students for industry standard certification exams like
CompTIA’s A+ PC support certification and Cisco’s CCENT and CCNA
network support certifications.
By completing the
Network Support Technology Certificate Program and obtaining entry-level
certifications, an individual is better positioned for
employment. Opportunities exist for computer and network support
technicians, equipment installers, technical support specialists,
structured cable installers, network administrators, network engineers,
and technical sales consultants.