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Are You Ready

  • Are You Ready?

    Online learning at SUNY Erie provides the flexibility of learning anytime and anywhere. Students who have family responsibilities, work schedule conflicts, class schedule conflicts, as well as lifelong learners will find SUNY Erie's online courses convenient. Online learning is also attractive to those who need or want to update job-related skills.

    Before committing to enroll in an online learning course, the student should be aware that this is a different kind of learning. You should ask yourself a few questions before registering:

    • Am I self-motivated and can I work independently?
    • Can I stick to a schedule of tasks?
    • Do I have good reading skills?
    • Do I have access to a computer and possess basic computer skills to navigate the Internet?

    We recommend that all potential online students take the Open SUNY readiness assessment. This site will assess your readiness for online learning. After completion, it will identify your strengths and opportunities for improvement, and also provide resources to help you succeed in an online environment.

    New To Blackboard?

    If you have never used Blackboard, you may want to spend some time going through our Blackboard Student Orientation.

  • Technical Requirements

    Hardware and Operating Systems requirements:

    • PC running Windows XP, Windows Vista or Windows 7
    • Mac running OS 9 or OS X
    • 256MB RAM (memory), 512MB or more recommended
    • 500MB of free disk space
    • Display set to 1024 x 768 or higher resolution
    • Internet connection, high speed or DSL recommended

    Chromebooks are not completely compatible with all Blackboard features. If you experience issues accessing Blackboard content, please use a compatible computer and browser.

    Recommended Software Applications and Viewers:

    • Microsoft Internet Explorer version 9, 10 or 11
    • Apple Safari version 6, 7 or 8
    • Mozilla Firefox version 31 or 32
    • Google Chrome version 37
    • Java JRE 7
    • Adobe Flash version 11

    For more information on browser compatibility, please visit Blackboard Help.   We recommend users download an alternate browser, as some browsers may not be compatible with all content.  From our experience, Mozilla Firefox and Google Chrome browsers have the best compatibility with Blackboard.

    Required Browser Settings:

    • Allow pop-up windows from all ecc.edu sites
    • Allow cookies from all ecc.edu sites
    • Javascript enabled
    • Java Runtime Environment installed

    Clearing the history and cache on your browser fixes some temporary issues.

    Minimum computer skills required:

    • Ability to download and install files from the Internet
    • Ability to create, save and upload documents
    • Knowledge of navigating the Internet
    • Proficient in use of search engines for research
    • Ability to send and receive e-mails with attachments
    • Able to copy files from a flash drive or the Internet to a specific directory on the hard drive
    • Word processing skills such as: how to create files, open files, save files, print files, and edit documents
  • Need Help?

    Online Learning

    South Campus
    Building 4, Room 4118
    P: (716) 851-1942
  • Blackboard Mobile Learn

    Blackboard Mobile Learn allows you to access some of your online course materials in Blackboard using a mobile or tablet device. Many IOS and Android devices are compatible. Currently the Blackboard Mobile Learn application is available on the following networks and devices, using Wi-Fi or a data plan:

    • Android™ devices
    • iPhone®, iPod touch®, and iPad™

    Blackboard Mobile Learn compliments your Blackboard experience by allowing you to view content such as announcements, discussions, grades, blogs, journals, and some media content. It is not designed for uploading or editing content. Be sure to use a computer or laptop when taking tests and submitting assignments.

  • Complaint Resolution

    Issues with an online class can be resolved by contacting the following people (in order):

    1. Course Instructor
    2. Department Chair/Department Head
    3. Assistant Academic Dean
    4. Dean of Students

    U.S. Department of Education regulations require each State have a process to handle complaints for all institutions within their State. For Distance Learning programs, the complaint is filed in the State in which the student is taking the class. The link below provides this information for each State.

    Student Complaint Process by State